At FairShop.com.bd, we strive to ensure your complete satisfaction with every purchase. If you are not satisfied with your order, you may return it under the following conditions:

Eligibility for Returns

• Products must be returned within 3 days of delivery.
• Items must be unused, in their original packaging, and in the same condition as received.
• Proof of purchase (order number or receipt) is required.

Non-Returnable Items

Perishable goods, personalized/customized items, and products marked as "non-returnable" are not eligible for return.

Return Process

• Contact our customer support team at support@fairshop.com.bd to initiate a return or direct phone 01723669292
• Pack the item securely and include all original tags, accessories, and packaging.
• Ship the item to the address provided by our team or our office address.

Refunds

Once the returned item is received and inspected, we will process your refund within 5-7 business days.

Refunds will be issued to the original payment method. Shipping costs are non-refundable.

Damaged or Defective Items

If you receive a damaged or defective product, contact us immediately. We will arrange a replacement or refund at no additional cost.

Contact Us

For any questions about our return policy, please contact:

Email: support@fairshop.com.bd 

Phone: 01723669292